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A selection of recent work

Every property journey is different.

At Portello, we work closely with each client to deliver outcomes that are carefully considered, strategically sound and aligned with their long-term goals.

Below is a selection of recent instructions.

  • Property Portfolio Management

Amy & Harrison

Requirement:

Amy and Harrison made the decision to travel and needed their property let and professionally managed in their absence. Rental income needed to arrive reliably, but more than that, they wanted genuine assurance that their home was being looked after to a high standard. They came to Portello on the recommendation of a close friend who knew the quality of service first-hand, and arrived with a clear sense of what they needed: the right tenant, proactive management, and the peace of mind to travel without distraction.

Outcome:

Portello found a carefully selected, thoroughly referenced tenant well suited to the property. From the outset, Amy and Harrison were kept informed without being overwhelmed, receiving timely updates and the confidence that any matters arising would be handled promptly and without fuss. Rental income has been consistent throughout and the property has been maintained to the standard they expected. They have been able to travel knowing their home is genuinely in good hands.

Client feedback:

“We were recommended to Portello by someone whose judgement we trust completely and they did not disappoint. The right tenant was found quickly, we are kept in the loop without being bothered unnecessarily, and the rental income has been completely reliable. It has given us the freedom to travel without a second thought about what is happening at home.”
  • Property Portfolio Management

Jane

Requirement:

Jane had refurbished her property to an exceptionally high standard, a home created with real care and attention to detail, intended for her own enjoyment. When personal circumstances required her to spend time abroad, she needed to let the property with complete confidence. Her priorities were clear: a tenant of the right calibre, a fully furnished property treated with respect, and a management service that would handle everything to the same standard she had set herself.

Outcome:

Portello identified and secured a corporate let arrangement with a company that regularly requires high-quality, furnished accommodation for its clients. The match was ideal on both sides. The tenants understood and appreciated the standard of the property, and the company has since become a trusted, recurring source of instruction, returning to Portello whenever a suitable property is required for their people.

Client feedback:

“I was nervous about letting my home whilst I was away. It is somewhere I have put a great deal of love into and Portello understood that from the outset. They found exactly the right tenants and I have had nothing but reassurance ever since. The management has been seamless and I would not trust anyone else with it.”
  • Property Purchasing

Esme

Requirement:

Esme was planning a significant relocation from the United States back to the United Kingdom, with the goal of establishing a long-term family home in the right area. After attempting to navigate the process independently, she engaged Portello to act on her behalf, providing local expertise, market access and the confidence that came with having a trusted team on the ground.

Outcome:

Portello identified the right home in an area Esme was unfamiliar with, moving quickly to secure the property before it reached the open market. Understanding that some works would be needed following the move, Portello also introduced a contractor well suited to the scope of work required, ensuring the transition into the property was as straightforward as possible.

Client feedback:

“Portello made this move happen, with great market insight, plenty of contact and quick reactions. I couldn’t have asked for more. We have been enjoying our new home now and honestly, it is everything I had hoped for and more. I would recommend Portello to anyone that is moving internationally to the Sussex area.”
  • Property Purchasing

Mira

Requirement:

Mira and her family were searching for a new home in the Brighton & Hove area, with a clear sense of what they needed but a preference for something requiring only light cosmetic work. Having focused their search on familiar areas, they came to Portello for guidance and the search ultimately led them somewhere they had not previously considered.

Outcome:

Portello listened carefully to understand not just what the family wanted, but what they genuinely needed. A bungalow was identified with significant scope for extension and modernisation, a property that with the right vision could be transformed into the ideal long-term family home. Portello supported the family through the process and has remained a point of contact for guidance beyond the purchase itself.

Client feedback:

“Peter at Portello really listened to what we wanted, but more importantly what we needed as a family. We had been looking for something that was ready for some redecoration and hadn’t thought of doing major works, but the outcome is that we have been able to create exactly what we had wanted and that wouldn’t have been possible otherwise. We have kept in touch with Peter for guidance on a number of things, but would recommend him to anyone looking to make a move in the Brighton & Hove area.”
Jez & Helena, Portello property investment client Sussex
  • Property Purchasing

Jeremy & Helena

Requirement:

Jeremy and Helena were seeking a pied-à-terre in Hove with a very particular set of requirements — a property with character, desirable features, and access to outdoor space. Having searched independently for some time without success, they were running out of time and consistently losing out to other buyers in a competitive market. They needed a team who could work quickly, think creatively, and act decisively on their behalf.

Outcome:

Portello identified an apartment that, while not an exact match on paper, presented the right foundations. With a considered eye for potential, we recognised that minor adjustments to the property would bring it fully in line with their requirements and give Jeremy and Helena the opportunity to shape the space to their exact needs. We moved with pace to secure the property ahead of competing interest, allowing the clients to proceed with clarity and confidence.

Client feedback:

“We had lost hope in finding what we needed with such little available time. We knew that we wanted something with features and gardens and constantly found ourselves losing out to other buyers, but having Portello on side stopped that from happening again. We highly recommend them to our friends and others who need help in Sussex.”
Stefan, Portello property client testimonial
  • Managed Sale, Property Purchasing

Stefan

Requirement:

Stefan needed to sell a property he had only owned for a short time while simultaneously finding his next home — somewhere he could truly make his own mark. With limited equity built up, protecting his financial position on the sale was essential, and he needed guidance on both sides of the transaction to ensure he was making the right move.

Outcome:

Portello advised on both the sale and the onward purchase. We positioned the property carefully to avoid any loss despite the short ownership period, while also identifying a home that represented a meaningful step up the property ladder. The dual instruction allowed us to align timing and negotiate strategically on both transactions. Stefan went on to become a long-standing client over many years.

Client feedback:

“Portello helped me navigate a tricky sale and find a home where I could really put down roots. Their advice gave me confidence that I was making the right decisions, and I’ve trusted them with every move since.”


Louise, Portello managed sale client Sussex
  • Managed Sale

Louise

Requirement:

Louise was selling her long-standing home off Hove seafront and wanted guidance on how best to approach the sale. Recommended to Portello by a trusted contact, she was looking for support in maximising the outcome and selecting the right agent to market the property on her behalf.

Outcome:

We reviewed the property and advised on presentation, pricing strategy, and agent selection. With our guidance, Louise appointed an agent well-suited to the property and location. The sale achieved a fantastic result, and the process was managed with care from start to finish.

Client feedback:

“I’d lived in my home for many years and wanted to make sure I got the sale right. Portello helped me understand my options, took full control of the marketing of my home, and supported me throughout. I achieved a result I’m delighted with and I’ve stayed in touch with the team ever since.”
Paul, Portello property management client Sussex
  • Property Portfolio Management

Paul

Requirement:

Paul’s company required reliable, professional letting and management services for their property portfolio. With multiple units to oversee, they needed an agent who could deliver consistent results, handle tenant matters efficiently, and provide expert guidance across the board.

Outcome:

Portello has managed the portfolio for some time, delivering a seamless service that combines skilled letting with attentive ongoing management. The relationship has been built on trust, clear communication, and consistently strong results.

Client feedback:

“Peter Phillips and his staff have let and managed for my company for some time now, with skill and expertise. Based on my experience, I have no hesitation in recommending Portello.”



Antony, overseas landlord Portello client Sussex
  • Property Portfolio Management

Antony

Requirement:

Antony is based overseas and holds a varied portfolio of properties across Brighton & Hove, ranging from larger houses to smaller flats. After finding that his properties had not been maintained to the standard he expected, he was exploring alternative management options. Frequently abroad, he required a team he could trust to act as his local representative and ensure everything was handled properly in his absence.

Outcome:

Portello now manages Antony’s full portfolio, providing comprehensive oversight and regular communication. The properties are maintained proactively, tenancy matters are handled efficiently, and Antony has the reassurance that his UK interests are being looked after as if he were here himself.

Client feedback:

“Being based outside the UK a lot of the time, I needed a team I could rely on completely. Portello act as my representative on the ground, they handle everything professionally and keep me informed without requiring constant involvement. After previous experiences, it’s a relief to know my properties are finally in safe hands.”
Mandy, Portello letting agent client Sussex
  • Property Portfolio Management

Mandy

Requirement:

Mandy is a personal assistant to a large portfolio holder within Sussex. The landlord was seeking a modern, proactive approach to day-to-day property management, a team where nothing is too much trouble. Key priorities included maintaining the properties to a high standard to attract quality tenants and prevent long-term damage, as well as ensuring that all tenants placed within the portfolio met exacting standards.

Outcome:

Since instructing Portello, the portfolio has achieved higher rental returns than previously obtained. Proactive management has kept the properties in excellent condition, and the quality of tenants placed has exceeded expectations.

Client feedback:

“Portello’s service levels have genuinely impressed us. We’re achieving better rents than before, the properties are being looked after proactively and the tenants they’ve found have been excellent. What surprised me most is that even the tenants speak highly of them — a real testament to the quality of service Portello provides.”
Mel Shead, Portello managed sale client Sussex
  • Managed Sale

Mel

Requirement:

Time poor and relatively new to the sales process, MS wanted guidance to manage the sale of her property while preparing to purchase her next home. Having owned the property for a short period, she was keen to ensure the presentation, pricing and negotiation strategy were handled carefully to maximise value and avoid missteps.

Outcome:

Portello advised on presentation and positioning, selected the appropriate selling agent and managed negotiations throughout. The property was sold at a strong price, allowing MS to move forward with confidence and secure her onward purchase.

Client feedback:

“Portello provided calm, considered guidance throughout the sale. Their advice on presentation, pricing and agent selection made the process straightforward, and negotiations were handled with care. I felt fully supported at every stage and achieved a result that allowed me to move forward with confidence.”
Rene and Tara, overseas property clients Portello Sussex
  • Managed Sale

Rene & Tess

Requirement:

Rene & Tess P were based overseas and required a trusted team to manage the sale of their UK property. With limited availability and time zone challenges, they wanted a discreet, hands-off service to oversee the process and ensure the property achieved its full potential.

Outcome:

We coordinated preparation works, appointed and managed the selling agent, and handled negotiations on their behalf. The sale completed smoothly, with minimal involvement required from the clients and a result aligned with their expectations.

Client feedback:

“Being based overseas, we needed a team we could rely on completely. Portello managed everything discreetly and efficiently, keeping us informed without requiring constant involvement. The process was seamless, and the outcome aligned exactly with what we had hoped to
achieve.”
Jude, Portello property investment client Sussex
  • Managed Sale

Jude

Requirement:

JP owned a tenanted investment property and was unsure whether to sell with vacant possession or as an ongoing investment. The objective was to maximise value while minimising disruption to the tenant and ensuring a well-managed transaction.

Outcome:

Portello advised on strategy, liaised with the tenant and positioned the property to the appropriate buyer audience. Following targeted marketing and careful negotiation, a buyer was secured on favourable terms and the transaction progressed efficiently through to completion.

Client feedback:

“Portello took the time to understand both the investment and the tenant situation before advising on the best approach. Their communication was clear, negotiations were handled professionally, and the transaction progressed smoothly. We achieved a strong result with minimal
disruption.”
  • Property Purchasing

Esme

Requirement:

Esme was planning a significant relocation from the United States back to the United Kingdom, with the goal of establishing a long-term family home in the right area. After attempting to navigate the process independently, she engaged Portello to act on her behalf, providing local expertise, market access and the confidence that came with having a trusted team on the ground.

Outcome:

Portello identified the right home in an area Esme was unfamiliar with, moving quickly to secure the property before it reached the open market. Understanding that some works would be needed following the move, Portello also introduced a contractor well suited to the scope of work required, ensuring the transition into the property was as straightforward as possible.

Client feedback:

“Portello made this move happen, with great market insight, plenty of contact and quick reactions. I couldn’t have asked for more. We have been enjoying our new home now and honestly, it is everything I had hoped for and more. I would recommend Portello to anyone that is moving internationally to the Sussex area.”
  • Property Purchasing

Mira

Requirement:

Mira and her family were searching for a new home in the Brighton & Hove area, with a clear sense of what they needed but a preference for something requiring only light cosmetic work. Having focused their search on familiar areas, they came to Portello for guidance and the search ultimately led them somewhere they had not previously considered.

Outcome:

Portello listened carefully to understand not just what the family wanted, but what they genuinely needed. A bungalow was identified with significant scope for extension and modernisation, a property that with the right vision could be transformed into the ideal long-term family home. Portello supported the family through the process and has remained a point of contact for guidance beyond the purchase itself.

Client feedback:

“Peter at Portello really listened to what we wanted, but more importantly what we needed as a family. We had been looking for something that was ready for some redecoration and hadn’t thought of doing major works, but the outcome is that we have been able to create exactly what we had wanted and that wouldn’t have been possible otherwise. We have kept in touch with Peter for guidance on a number of things, but would recommend him to anyone looking to make a move in the Brighton & Hove area.”
Jez & Helena, Portello property investment client Sussex
  • Property Purchasing

Jeremy & Helena

Requirement:

Jeremy and Helena were seeking a pied-à-terre in Hove with a very particular set of requirements — a property with character, desirable features, and access to outdoor space. Having searched independently for some time without success, they were running out of time and consistently losing out to other buyers in a competitive market. They needed a team who could work quickly, think creatively, and act decisively on their behalf.

Outcome:

Portello identified an apartment that, while not an exact match on paper, presented the right foundations. With a considered eye for potential, we recognised that minor adjustments to the property would bring it fully in line with their requirements and give Jeremy and Helena the opportunity to shape the space to their exact needs. We moved with pace to secure the property ahead of competing interest, allowing the clients to proceed with clarity and confidence.

Client feedback:

“We had lost hope in finding what we needed with such little available time. We knew that we wanted something with features and gardens and constantly found ourselves losing out to other buyers, but having Portello on side stopped that from happening again. We highly recommend them to our friends and others who need help in Sussex.”
Stefan, Portello property client testimonial
  • Managed Sale, Property Purchasing

Stefan

Requirement:

Stefan needed to sell a property he had only owned for a short time while simultaneously finding his next home — somewhere he could truly make his own mark. With limited equity built up, protecting his financial position on the sale was essential, and he needed guidance on both sides of the transaction to ensure he was making the right move.

Outcome:

Portello advised on both the sale and the onward purchase. We positioned the property carefully to avoid any loss despite the short ownership period, while also identifying a home that represented a meaningful step up the property ladder. The dual instruction allowed us to align timing and negotiate strategically on both transactions. Stefan went on to become a long-standing client over many years.

Client feedback:

“Portello helped me navigate a tricky sale and find a home where I could really put down roots. Their advice gave me confidence that I was making the right decisions, and I’ve trusted them with every move since.”


Stefan, Portello property client testimonial
  • Managed Sale, Property Purchasing

Stefan

Requirement:

Stefan needed to sell a property he had only owned for a short time while simultaneously finding his next home — somewhere he could truly make his own mark. With limited equity built up, protecting his financial position on the sale was essential, and he needed guidance on both sides of the transaction to ensure he was making the right move.

Outcome:

Portello advised on both the sale and the onward purchase. We positioned the property carefully to avoid any loss despite the short ownership period, while also identifying a home that represented a meaningful step up the property ladder. The dual instruction allowed us to align timing and negotiate strategically on both transactions. Stefan went on to become a long-standing client over many years.

Client feedback:

“Portello helped me navigate a tricky sale and find a home where I could really put down roots. Their advice gave me confidence that I was making the right decisions, and I’ve trusted them with every move since.”


Louise, Portello managed sale client Sussex
  • Managed Sale

Louise

Requirement:

Louise was selling her long-standing home off Hove seafront and wanted guidance on how best to approach the sale. Recommended to Portello by a trusted contact, she was looking for support in maximising the outcome and selecting the right agent to market the property on her behalf.

Outcome:

We reviewed the property and advised on presentation, pricing strategy, and agent selection. With our guidance, Louise appointed an agent well-suited to the property and location. The sale achieved a fantastic result, and the process was managed with care from start to finish.

Client feedback:

“I’d lived in my home for many years and wanted to make sure I got the sale right. Portello helped me understand my options, took full control of the marketing of my home, and supported me throughout. I achieved a result I’m delighted with and I’ve stayed in touch with the team ever since.”
Mel Shead, Portello managed sale client Sussex
  • Managed Sale

Mel

Requirement:

Time poor and relatively new to the sales process, MS wanted guidance to manage the sale of her property while preparing to purchase her next home. Having owned the property for a short period, she was keen to ensure the presentation, pricing and negotiation strategy were handled carefully to maximise value and avoid missteps.

Outcome:

Portello advised on presentation and positioning, selected the appropriate selling agent and managed negotiations throughout. The property was sold at a strong price, allowing MS to move forward with confidence and secure her onward purchase.

Client feedback:

“Portello provided calm, considered guidance throughout the sale. Their advice on presentation, pricing and agent selection made the process straightforward, and negotiations were handled with care. I felt fully supported at every stage and achieved a result that allowed me to move forward with confidence.”
Rene and Tara, overseas property clients Portello Sussex
  • Managed Sale

Rene & Tess

Requirement:

Rene & Tess P were based overseas and required a trusted team to manage the sale of their UK property. With limited availability and time zone challenges, they wanted a discreet, hands-off service to oversee the process and ensure the property achieved its full potential.

Outcome:

We coordinated preparation works, appointed and managed the selling agent, and handled negotiations on their behalf. The sale completed smoothly, with minimal involvement required from the clients and a result aligned with their expectations.

Client feedback:

“Being based overseas, we needed a team we could rely on completely. Portello managed everything discreetly and efficiently, keeping us informed without requiring constant involvement. The process was seamless, and the outcome aligned exactly with what we had hoped to
achieve.”
Jude, Portello property investment client Sussex
  • Managed Sale

Jude

Requirement:

JP owned a tenanted investment property and was unsure whether to sell with vacant possession or as an ongoing investment. The objective was to maximise value while minimising disruption to the tenant and ensuring a well-managed transaction.

Outcome:

Portello advised on strategy, liaised with the tenant and positioned the property to the appropriate buyer audience. Following targeted marketing and careful negotiation, a buyer was secured on favourable terms and the transaction progressed efficiently through to completion.

Client feedback:

“Portello took the time to understand both the investment and the tenant situation before advising on the best approach. Their communication was clear, negotiations were handled professionally, and the transaction progressed smoothly. We achieved a strong result with minimal
disruption.”
  • Property Portfolio Management

Amy & Harrison

Requirement:

Amy and Harrison made the decision to travel and needed their property let and professionally managed in their absence. Rental income needed to arrive reliably, but more than that, they wanted genuine assurance that their home was being looked after to a high standard. They came to Portello on the recommendation of a close friend who knew the quality of service first-hand, and arrived with a clear sense of what they needed: the right tenant, proactive management, and the peace of mind to travel without distraction.

Outcome:

Portello found a carefully selected, thoroughly referenced tenant well suited to the property. From the outset, Amy and Harrison were kept informed without being overwhelmed, receiving timely updates and the confidence that any matters arising would be handled promptly and without fuss. Rental income has been consistent throughout and the property has been maintained to the standard they expected. They have been able to travel knowing their home is genuinely in good hands.

Client feedback:

“We were recommended to Portello by someone whose judgement we trust completely and they did not disappoint. The right tenant was found quickly, we are kept in the loop without being bothered unnecessarily, and the rental income has been completely reliable. It has given us the freedom to travel without a second thought about what is happening at home.”
  • Property Portfolio Management

Jane

Requirement:

Jane had refurbished her property to an exceptionally high standard, a home created with real care and attention to detail, intended for her own enjoyment. When personal circumstances required her to spend time abroad, she needed to let the property with complete confidence. Her priorities were clear: a tenant of the right calibre, a fully furnished property treated with respect, and a management service that would handle everything to the same standard she had set herself.

Outcome:

Portello identified and secured a corporate let arrangement with a company that regularly requires high-quality, furnished accommodation for its clients. The match was ideal on both sides. The tenants understood and appreciated the standard of the property, and the company has since become a trusted, recurring source of instruction, returning to Portello whenever a suitable property is required for their people.

Client feedback:

“I was nervous about letting my home whilst I was away. It is somewhere I have put a great deal of love into and Portello understood that from the outset. They found exactly the right tenants and I have had nothing but reassurance ever since. The management has been seamless and I would not trust anyone else with it.”
Paul, Portello property management client Sussex
  • Property Portfolio Management

Paul

Requirement:

Paul’s company required reliable, professional letting and management services for their property portfolio. With multiple units to oversee, they needed an agent who could deliver consistent results, handle tenant matters efficiently, and provide expert guidance across the board.

Outcome:

Portello has managed the portfolio for some time, delivering a seamless service that combines skilled letting with attentive ongoing management. The relationship has been built on trust, clear communication, and consistently strong results.

Client feedback:

“Peter Phillips and his staff have let and managed for my company for some time now, with skill and expertise. Based on my experience, I have no hesitation in recommending Portello.”



Antony, overseas landlord Portello client Sussex
  • Property Portfolio Management

Antony

Requirement:

Antony is based overseas and holds a varied portfolio of properties across Brighton & Hove, ranging from larger houses to smaller flats. After finding that his properties had not been maintained to the standard he expected, he was exploring alternative management options. Frequently abroad, he required a team he could trust to act as his local representative and ensure everything was handled properly in his absence.

Outcome:

Portello now manages Antony’s full portfolio, providing comprehensive oversight and regular communication. The properties are maintained proactively, tenancy matters are handled efficiently, and Antony has the reassurance that his UK interests are being looked after as if he were here himself.

Client feedback:

“Being based outside the UK a lot of the time, I needed a team I could rely on completely. Portello act as my representative on the ground, they handle everything professionally and keep me informed without requiring constant involvement. After previous experiences, it’s a relief to know my properties are finally in safe hands.”
Mandy, Portello letting agent client Sussex
  • Property Portfolio Management

Mandy

Requirement:

Mandy is a personal assistant to a large portfolio holder within Sussex. The landlord was seeking a modern, proactive approach to day-to-day property management, a team where nothing is too much trouble. Key priorities included maintaining the properties to a high standard to attract quality tenants and prevent long-term damage, as well as ensuring that all tenants placed within the portfolio met exacting standards.

Outcome:

Since instructing Portello, the portfolio has achieved higher rental returns than previously obtained. Proactive management has kept the properties in excellent condition, and the quality of tenants placed has exceeded expectations.

Client feedback:

“Portello’s service levels have genuinely impressed us. We’re achieving better rents than before, the properties are being looked after proactively and the tenants they’ve found have been excellent. What surprised me most is that even the tenants speak highly of them — a real testament to the quality of service Portello provides.”

A consistent standard

While every project is different, the principles remain the same.

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